In the fast lane: service for your Sprinter Panel Van.
It's our job to keep your van on the road.
With Mercedes-Benz Service you have a partner on your side who knows your van inside and out and who helps keep your vehicle reliably on the road.
Mercedes-Benz Van Uptime1. Let us look after your new Sprinter.
Three services, one aim: avoiding unplanned downtime. The digital real-time diagnosis from Mercedes-Benz Van Uptime provides you with recommendations for action regarding maintenance that you can carry out yourself as well as about planning and bundling upcoming repair and maintenance work. Should there be an acute risk of vehicle downtime, you will be warned in good time and, with your consent, guided to the next workshop which will take care of immediately planning the vehicle's visit to the workshop.
Mercedes-Benz Van Uptime is available in selected European markets for the new Sprinter (model series 907/910) equipped with the Communication Module (LTE) for Digital Services. Owing to supply shortages, availability of the Communication Module (LTE) for certain vehicles may be temporarily restricted. This situation affects Mercedes me connect services in particular, including the emergency call system (eCall). Regularly updated information on this issue is available from Mercedes-Benz dealers.
Mercedes-Benz ServiceCare for vans.
Your van is an engine for your success. If it is up and running, so too is your business. With ServiceContracts from Mercedes-Benz you can ensure that it stays that way. Find out which Mercedes-Benz ServiceCare product is best for your needs.
Mercedes-Benz Service24h and MobiloVan.
If your vehicle should ever suffer a breakdown, the professional Mercedes-Benz Service24h will help you reach your destination. With the Mercedes-Benz MobiloVan mobility guarantee1 this and other useful services are a part of every new Mercedes-Benz van.
Mercedes-Benz MobiloVan applies to the most recent version of the Sprinter, Vito, Citan and Marco Polo ACTIVITY models. MobiloVan is initially valid for 2 years without service restrictions for all vehicles with initial registration date from 1 October 2012 and cover subsequently renews from service to service at authorised Mercedes-Benz Service Partners for a period of up to 30 years.
For the models V-Class, X-Class, Marco Polo and Marco Polo HORIZON the services of Mercedes-Benz Mobilo apply in the most recent version.