Submenu Components and pre-requisites

The components of Mercedes PRO connect.

The basis for your connectivity: the communication module.

In order to be able to use the services from Mercedes PRO connect, your vehicle must be equipped ex works with the Communication Module (LTE) for Digital Services (JH3). It transmits the data with the integrated SIM card particularly fast and reliably. Thus you are optimally connected with your vehicles.

Here you can find an overview of the vehicles that are equipped ex works with the communications module.

Your advantages with Mercedes PRO connect.

Plan servicing better.

A simple traffic-light system shows you when the next service is due. This means you never miss anything.

An eye on your vehicle at all times.

Keep a check on the status of your vehicle even when it is not in the vicinity.

Avoid unnecessary extra costs.

Keep your vehicle in top form and plan more reliably without the risk of breakdown.

The components at a glance.

Find out here which components Mercedes PRO comprises and how you can use them.

Communications Module (LTE) for Digital Services (JH3)

Allows the use of Mercedes PRO connect services.

The permanently installed SIM card of the communication module (LTE) provides a reliable and fast connection to the internet. This is used online for the Mercedes-Benz emergency call system, for "Live Traffic Information" and for all other Mercedes PRO connect services. Mercedes PRO connect gives you a high degree of transparency, control and support to make your day-to-day work even more efficient.
Mercedes PRO Portal incl. the Vehicle Management Tool

Your platform for entering vehicles and for managing products and services.

In the Mercedes PRO Portal you can enter your vehicle and activate and allocate products for it. Besides product and service administration, you can create other users in the Mercedes PRO Portal and give them clear roles and entitlements.

The Vehicle Management Tool which is accessible via the Mercedes PRO Portal gives you an overview of all the key information regarding your vehicle. Certain vehicle information such as the model, fuel type or transmission type is automatically transferred to the Vehicle Management Tool using the vehicle identification number, and can be viewed there.
Mercedes PRO connect App

Important order and vehicle data on the smartphone.

With the Mercedes PRO connect App you as the driver remain connected to your vehicle – at any time and anywhere quite simply with your smartphone. Depending on the booked Mercedes PRO connect product you can, for example, call up the vehicle status and check the charging process or the tyre pressure. You can also check whether the doors and windows are closed and, if necessary, lock or unlock your vehicle. Thus you have everything in view, even at a distance.
MBUX multimedia system

Multimedia system with multiple functions.

The MBUX multimedia system turns the vehicle into your personal assistant while on the road. With the help of high-resolution touchscreens and the self-learning voice control system, you can intuitively access functions for communication and information functions along the navigation route, as well as media sources. Thanks to the current navigation data and early warning messages in real time, you arrive both safely and reliably at your destination.