Remote Vehicle Diagnostics and Telediagnostics.

Helps ensure you enjoy smooth vehicle operation.

Remote Vehicle Diagnostics and Telediagnostics.

Thanks to "Remote Vehicle Diagnostics and Telediagnostics" your service partner always has an eye on the status of your vehicle. This allows maintenance appointments to be planned with greater ease, as well as shorter workshop visits and the timely replacement of wear parts.

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Your advantages at a glance.

Pro-active support from your Service Partner.

Reduced risk of breakdown.

Shorter workshop visits.

Services included.

Remote Vehicle Diagnostics
Benefit from pro-active service.
With the Mercedes PRO connect service "Remote Vehicle Diagnostics" your Mercedes-Benz Service Partner can support you even more comprehensively. They can call up information on the status of your vehicle online and pro-actively contact you if service or repair work is due.

The service enables the Mercedes-Benz Service Partner to call up the vehicle status – for example, ahead of an inspection – without the vehicle having to be brought into the workshop. With this information, any required servicing and repair work can be planned and an appropriate quotation sent to you in advance. What's more, the workshop can order replacement parts in good time and thus optimise the individual repair steps. You benefit from uncomplicated service and repair work as well as shorter workshop visits.

An overview of the most important benefits:

Pro-active support from your Mercedes-Benz Service Partner

Easy-to-plan costs as you receive an appropriate quotation in advance

Shorter workshop visits

Included in the diagnostics data with which your Mercedes-Benz Service Partner is provided are such things as any current fault codes as well as information on defective components and sensors.

Detailed information as to which services are available for your vehicles can be obtained from the Mercedes PRO connect service overview.
Telediagnostics
Reduce the risk of downtime for your vehicle.
The Mercedes PRO connect service "Telediagnostics" provides advance information on any diagnostics-enabled wear parts which require replacement, for example brake linings. You thus reduce the risk of downtime for your vehicle. If required, the relevant data will be transmitted automatically to your preferred Service Partner. They can then contact you, order the required parts and carry out the repair work in good time.

An overview of the most important benefits:

Smooth vehicle operation

Reduced risk of breakdown

Free selection in establishing contact via your preferred means of contact

Detailed information on which services are available for your vehicle can be found in the Mercedes PRO connect service overview.

Compatible models.

Vehicles and models

Sprinter 910, Sprinter 907, eSprinter 910, Vito 447 (from 05/2019), eVito 447, V-Class 447 (from 03/2020)

Detailed information as to which services are available for your vehicles can be obtained from the Mercedes PRO connect service overview.

Our Welcome Offer for you: test free of charge and without commitment!

Use this opportunity to discover the benefits of Mercedes PRO connect: secure your price advantage and test the products "Efficient Vehicle Management", "Remote Control" and "Remote eCharging" for an exclusive period with our Welcome Offer, free of charge and with no commitment.

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