Mobility solutions


The Mercedes-Benz mobility solution.

The Mobilo mobility solution comes as standard with every Mercedes-Benz car and is renewed free of charge after every
Mercedes-Benz service – for up to 30 years.

Mobility solutions


The Mercedes-Benz mobility solution.

The Mobilo mobility solution comes as standard with every Mercedes-Benz car and is renewed free of charge after every
Mercedes-Benz service – for up to 30 years.

Fast, on-site assistance - 24/7 and free of charge.

Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
Bei einem ungeplanten Aufenthalt bleiben Mercedes-Besitzer europaweit mobil - mit Mobilo.
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Fast, on-site assistance - 24/7 and free of charge.

In the event of a breakdown, an accident, a minor mishap or vandalism, our experts throughout Europe ensure that you stay mobile by performing repairs on the spot, providing a replacement vehicle or organizing airline tickets. And should you prefer to relax whilst waiting for your vehicle to be repaired, we will gladly pay for your hotel accommodation. One phone call is all it takes.

Mercedes-Benz Service Hotline: 00800 1 777 7777
Mercedes-AMG Service Hotline: 00800 264 77777

Breakdown assistance for the deaf and hard of hearing is available via the following email address: hls.deu@cac.mercedes-benz.com.
Please include the vehicle data, owner's details, a description of the symptoms, and the breakdown location in the email.

If the worst comes to the worst, you can call upon over 3000 authorised Mercedes-Benz service partners in over 40 European countries - one of Europe's largest service networks.

The previous product called MobiloLife is valid for vehicles first registered between 24 October 1998 and 31 March 2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.

Service Contracts


Enjoy life. We're always there for your Mercedes-Benz.

Service Contracts


Enjoy life. We're always there for your Mercedes-Benz.

A woman relaxing in an armchair listening to music on headphones.
  • Certainty:
    With us, your Mercedes is in the best hands – and always in perfectly maintained condition.
  • Planning ahead:
    You benefit from greater cost control thanks to fixed monthly instalments and cost transparency.
  • Peace of mind:
    You can always rely on your vehicle – and feel at ease when on the road

Whether warranty extension or full-service contract: Mercedes-Benz service contracts offer the right solution for every need and every pocket. This frees you from additional workshop costs, because unexpected repairs, servicing or replacement parts are already covered, depending on the service contract. With a service contract, you're always guaranteed Mercedes-Benz quality – from our qualified workshop specialists and with Mercedes-Benz GenuineParts.

Further Services


More services for your Mercedes-Benz.

Further Services


More services for your Mercedes-Benz.

  • Used Vehicle Check

    Reliable credentials. Used vehicles that have been checked over.

    The photo shows a Mercedes workshop employee and a customer chatting at the vehicle.

    Reliable credentials. Used vehicles that have been checked over.

    Regardless of whether you are intending to buy a second-hand vehicle from a dealer or privately - you will be on the safe side with a Used Vehicle Check by Mercedes-Benz. A vehicle that has been checked over by one of our experts means you can buy with confidence. When you come to sell, you can refer back to the quality checks done on your vehicle for an ideal basis on which to negotiate and sell the vehicle.

  • End-of-life Vehicle Return

    Sustainability and environmental compatibility at Daimler.

    Macro image of a Mercedes star on a vehicle, focussing on a customer and a workshop employee in the background.

    Sustainability and environmental compatibility at Daimler.

    If one day you should ever have to part company with your vehicle, we ask you to return it to a depot in our take-back network. Mercedes-Benz provides a simple, free take-back service, and ensures the environmentally compatible recycling of your vehicle in compliance with legal requirements. By returning your vehicle, leading to the subsequent efficient recycling of the materials contained in it, you are making a valuable contribution towards completing the recycling cycle and protecting our valuable resources.

  • Real Driving Emissions

    Real Driving Emissions.

    The photo shows a couple in an open convertible in the sunshine.

    Real Driving Emissions.

    The term Real Driving Emissions (RDE) describes the true-life emissions output from cars, lorries and buses in everyday usage. Exhaust gas measurement for the purposes of model series authorisations used to be performed at test stations only. Since the legal requirement RDE (EU) 427/2016 came into effect in March 2016, emissions must now, within a defined framework, also be measured in true-life driving conditions. Together with the RDE limits for true-life driving conditions which must be adhered to from September 2017,for new model emissionsthis is a significant step towards a cleaner and lower-emission automotive future.