Mercedes me ID.

Your central point of access to the digital world of
Mercedes-Benz AG and to your services.


Mercedes me ID gives you central access to services from Mercedes-Benz AG, Mercedes-Benz and our cooperation partners. With Mercedes me ID, you will in future* need only one login and can manage your personal details centrally.

*We are continually improving Mercedes me ID. Mercedes me ID will support more and more services in future.

Mercedes me ID - FAQs


Frequently asked questions about Mercedes me ID.

You will find the most frequent questions and answers relating to Mercedes me ID in this overview. If you have any other questions or comments, please email us (me-connect.cyp@cac.mercedes-benz.com) or call us (00800 9777 7777).
We're always happy to help!

Mercedes me ID - FAQs


Frequently asked questions about Mercedes me ID.

You will find the most frequent questions and answers relating to Mercedes me ID in this overview. If you have any other questions or comments, please email us (me-connect.cyp@cac.mercedes-benz.com) or call us (00800 9777 7777).
We're always happy to help!

    • What is Mercedes me ID? What advantages does it offer me?

      What is Mercedes me ID? What advantages does it offer me?

      Mercedes me ID gives you central access to services from Mercedes-Benz and our cooperation partners.

      Mercedes me ID provides you with a central point of access that enables you to register for our services as well as a central profile in which you can change your details.

      We are continually improving Mercedes me ID for you, and more and more services will support Mercedes me ID in future.

    • How do I get a Mercedes me ID?

      How do I get a Mercedes me ID?

      If you are a new customer or do not yet have a user account, you will receive your Mercedes me ID when you register.

      If you already have a user account without Mercedes me ID, you can obtain a Mercedes me ID by logging in to your existing user account, accepting the Mercedes me ID access conditions that then appear, and adding your address, phone number, date of birth, and driving licence number.

    • Is use of Mercedes me ID compulsory?

      Is use of Mercedes me ID compulsory?

      If you are a new customer or do not yet have a user account, use of Mercedes me ID is compulsory.

      If you already have a user account without Mercedes me ID, use of Mercedes me ID is optional for you.

    • Can I delete my Mercedes me ID?

      Can I delete my Mercedes me ID?

      You can delete your Mercedes me ID at any time. However, please note that you can no longer use the Mercedes me ID services after deleting your Mercedes me ID. For more information, please refer to the Mercedes me ID access conditions, which you can view in the registration dialogue.

    • How does Mercedes me ID use my personal details?

      How does Mercedes me ID use my personal details?

      In order to offer you Mercedes me ID, it is necessary to collect and process personal details from you. This is done strictly in accordance with the data protection laws applicable in your country, of course.

      For more detailed information, please refer to the Mercedes me ID access conditions.

    Do you have questions about the Mercedes me ID?

    How to contact us
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    Contact Support

    Mercedes-Benz Customer Assistance Center Maastricht N.V. P.O. Box 1456 6201 BL Maastricht Netherlands
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    Call us

    00800 9777 7777
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    Send us an email

    me-connect.cyp@cac.mercedes-benz.com